Leadership
Development
Specialized & Customized Leadership Training
H2R Business Solutions has partnered with specialized service providers to create and facilitate unique leadership and customized learning offerings and opportunities.
Jackie Lauer Consulting
Jackie Lauer will be driving H2R’s leadership development and coaching practice to further serve the needs of our amazing H2R clients. We get many requests for training and now we can do that!
Courageous Conversations Workshop
Improving Your Conversational Intelligence.
in partnership with Jackie Lauer Consulting
Every word, phrase, interaction, or even silence can have a profound ripple effect – for good, better, or worse. Most people are well meaning and want to do great work and get along. But when the stakes and pressures escalate we often default to interaction styles that can be counter‐productive.
Conversations are more than words and exchanges of information. Each conversation has the potential to trigger a reaction – emotionally and in our neurochemistry – that can either shut down or open up our levels of trust; our ability to listen and hear; and our ability to connect. Conversations have the potential to build (or break) relationships, promote (or obstruct) understanding, foster (or impede) trust. Some of the derailers are invisible. Conversational Intelligence® makes the invisible more visible and brings to light new ways to relate with others and ourselves.
Conversations are more than words and exchanges of information. Each conversation has the potential to trigger a reaction – emotionally and in our neurochemistry – that can either shut down or open up our levels of trust; our ability to listen and hear; and our ability to connect. Conversations have the potential to build (or break) relationships, promote (or obstruct) understanding, foster (or impede) trust. Some of the derailers are invisible. Conversational Intelligence® makes the invisible more visible and brings to light new ways to relate with others and ourselves.
- Learn about the 5+ most critical (and common) communications blind spots;
- Learn about the neuroscience of good/bad conversations (trust/distrust)
- Develop understanding and more mastery in the three different levels of conversations and know when and how to engage in each;
- Learn to deal with more sensitive and complex (potentially conflict) conversations;
- What makes hard conversations critical to a company’s success and bottom line;
- How to use the right conversation starters when being direct and honest
- How to deal with emotions (yours and others!) when they show up during a conversation;
- Gain confidence and conversational agility;
- Learn strategies and rituals to prime yourself and others for more successful dialogues, relationships and outcomes; and more!
What You Will Learn
Leaders As Coach
For Leaders, People Managers.
in partnership with Jackie Lauer Consulting
Great leaders are decisive and provide direction but we also know that high performance teams are led with leaders who wear a coach hat. A coach creates an environment of psychological safety, they know how to connect with their employees to bring out their best, they communicate in ways that ensure trust and invite innovation. Leaders who possess coaching skills directly impact current and future employee performance. Leaders who coach promote a highly engaged work environment, with enhanced performance, and improved productivity. They actively give team members needed feedback on their performance and development and create a learning culture.
What You Will Learn
This program is delivered over 2 half day virtual learning sessions. While this program sounds tailored to leaders who have direct reports it also welcomes those in roles where they influence and welcome deepening their ability to build trust and inspire people to be their best selves.
- Understanding coaching and its value and importance to an organization;
- Learn the difference between coaching and counselling and mentoring and consulting;
- Be introduced to the critical behaviours of successful leaders as coach: what to do and not do;
- Learn and practice the art of asking question that inspire and build trust and insight;
- Understand and practice the level of listening at 3 levels;
- Practice applying the skills they learn to a variety of coaching situations;
- Convey and express support and minimize defensiveness;
- Introduced to a coaching model to assist with framing and supporting coaching conversations;
- and more!