Jackie Lauer - H2R Business Solutions

Certifications

I hold numerous certifications simply because I love learning. These include:

Emotional Intelligence (EQ)
- EQ in Action Profiles; Learning in Technologies Inc.
- Conversational Intelligence; Judith Glaser and Coaching.com
Coaching
- CoActive Coaching; CTI Coaches Training Institute
- Neuroscience of Coaching; Coaching.com
- Navigating Transitions: MEA and Coaching.com
- ORSC Organizational and Relationship Systems Coaching; CRR Global
- 7 other certifications
Change Management
- Change Management Practitioner; Real Time Strategic Change
- Navigating Transitions: MEA and Coaching.com
Mediation
- Understanding Conflict; Conrad Grebel University
- Mediating Groups in Dispute; Conrad Grebel University
- Transformative Mediation; Conrad Grebel University

Recent Client List

University of Guelph
Bessey
CG Wellington
Accelerator Centre
Quarry
Catalyst
Global Payments
Heartland Payments
City of Waterloo
Dejero
KA Imaging

Recent Awards & Recognition

Featured on the cover of Success Magazine (Jan 2025) as one of “The Most Impactful Coaches to Know in 2025”
Awarded by The Workplace Leadership Institute (Nov 2024) for leadership in workplace culture and coaching

About Jackie:

Jackie is the Culture/Development Specialist at H2R Business Solutions. For 20 years Jackie’s been leading large- and small-scale change initiatives particularly around workplace culture and leadership development. She has led a boutique consultancy specializing in building a high-performing happy workplace with the science of positive psychology and neuroleadership. Jackie has a passion to create great leaders and high-performing cultures, she pursued multiple certifications in coaching, change management, emotional intelligence, neuroleadership, and mediation.

From Jackie:

“As a dedicated Workplace Culture Consultant and Executive Coach, I specialize in transforming organizational environments to foster engagement, trust, productivity, and innovation. With over 24 years of experience, I leverage evidence-based strategies (neuroscience and positive psychology) and tailored coaching methodologies to empower leaders and teams to thrive in today’s dynamic workplace”.

Key Services

Workplace Culture Assessment
- Conduct in-depth assessments to evaluate current cultural dynamics, identifying strengths and areas for improvement.
- Utilize surveys, interviews, and focus groups to gather comprehensive insights from employees at all levels.
Leadership Coaching
- Design and deliver customized coaching programs for leaders and executives to enhance their leadership skills and emotional intelligence.
- Focus on effective communication, conflict resolution, and decision-making to cultivate a positive organizational climate.
Team Building & Collaboration
- Facilitate workshops that promote team cohesion, collaboration, and trust.
- Implement exercises that encourage open dialogue, creativity, and problem-solving among team members.
Leadership and Team Coaching
- Provide targeted coaching for leadership teams to improve collaboration, accountability, and strategic alignment.
- Facilitate team sessions that address performance barriers, enhance interpersonal dynamics, and define clear roles and responsibilities.
Change Management
- Guide organizations through transitions by aligning culture with strategic goals, ensuring employee buy-in and minimizing resistance.
- Develop change communication strategies that resonate with diverse employee groups.

Approach

I adopt a holistic and adaptive approach to workplace culture consulting and leadership development. My methodology includes:

Data-Driven Insights
I utilize quantitative and qualitative data to inform strategic recommendations and measure impact.
Collaborative Engagement
I believe in partnering closely with clients to co-create solutions that are relevant and sustainable.
Continuous Learning
I stay abreast of the latest trends in organizational behavior and leadership to provide cutting-edge solutions.

Testimonials

Working with Jackie was a wise investment for the Quarry organization. Jackie engaged with our senior leadership team during our successful management buyout process. She assisted in the creation of a new organizational matrix of roles and responsibilities which we are confident will lead to the implementation of an effective succession plan. Jackie gained our trust and respect as she helped guide us through the new, unexplored territory as an enterprise. She is also fun to work with. I highly recommend Jackie Lauer.

Our community is very lucky to have Jackie Lauer – a no BS workplace coach, motivator and workplace culture specialist. I’ve watched Jackie turnaround failing corporate cultures, go toe-to-toe with high performers who abuse their subordinates and salvage the unsalvageable. Don’t be fooled by her sense of humour and charm – she’s tough, honest, direct and very effective.