OUR TEAM

Jill and her team are ready to help with your HR requirements.
Meet our team of HR Professionals today!
Jill Zappitelli, CHRL
President, H2R Business Solutions
An experienced and accredited Human Resource Professional and Program/Project Manager, Jill’s rich expertise in every facet of Human Resources affords her the distinction of being one of the most sought-after HR professionals in the region.
Creating and implementing authentic and effective HR solutions to solve an array of employee challenges have been Jill’s signature for several years with companies ranging from Sunlife Financial to Blackberry, to non-profits such as Trellis Mental Health. Now, as a consultant to Waterloo’s emerging businesses and tech community, Jill has been delivering relevant and meaningful solutions to scale – be it program level or simply getting the right advice.
Jill’s focus is primarily on small to medium size businesses that are in need of HR assistance but may not be in a position to hire someone full-time. Our focus – “From Hiring to Retiring” and everything in between!
As a past member of the HRPA Board of Directors, her Certified Human Resources Leader (CHRL) designation combined with a Certificate in Human Resources and a Business Administration Management Diploma from Conestoga College – Jill brings a genuine level of confidence to any organization that finds itself without some HR guidance.
Jill Zappitelli, CHRL
President, H2R Business Solutions


An experienced and accredited Human Resource Professional and Program/Project Manager, Jill’s rich expertise in every facet of Human Resources affords her the distinction of being one of the most sought-after HR professionals in the region.
Creating and implementing authentic and effective HR solutions to solve an array of employee challenges have been Jill’s signature for several years with companies ranging from Sunlife Financial to Blackberry, to non-profits such as Trellis Mental Health. Now, as a consultant to Waterloo’s emerging businesses and tech community, Jill has been delivering relevant and meaningful solutions to scale – be it program level or simply getting the right advice.
Patricia Polischuk
Head of Client Engagement
Patricia is the Head of Client Engagement at H2R Business Solutions where she is responsible for Business Development and Account Management. She also provides coaching services for Executive clients.
Patricia began her career in public relations and marketing working for Olympia & York and Unitel Communications. Her career in HR Consulting began at KPMG Consulting, which was acquired by Knightsbridge Human Capital Consulting and then Lee Hecht Harrison where she became Vice President of Business Development. Patricia went on to work with Optimum Talent as Vice President & Market Leader for Southwestern Ontario. Throughout her career Patricia has worked with organizations from a variety of industries including technology, healthcare, manufacturing, sports and entertainment, pharmaceutical, post-secondary education and professional services.
Patricia Polischuk
Head of Client Engagement
Patricia is the Head of Client Engagement at H2R Business Solutions where she is responsible for Business Development and Account Management. She also provides coaching services for Executive clients.
Patricia began her career in public relations and marketing working for Olympia & York and Unitel Communications. Her career in HR Consulting began at KPMG Consulting, which was acquired by Knightsbridge Human Capital Consulting and then Lee Hecht Harrison where she became Vice President of Business Development. Patricia went on to work with Optimum Talent as Vice President & Market Leader for Southwestern Ontario. Throughout her career Patricia has worked with organizations from a variety of industries including technology, healthcare, manufacturing, sports and entertainment, pharmaceutical, post-secondary education and professional services.
Michelle Bilodeau, CHRL
Senior Human Resources Consultant
With a generalist background and over 15 years of practical experience in many facets of the HR function, Michelle has a knack for looking at a challenge from many perspectives. She understands the competing demands on a business owner’s time – and with her “real world’ approach to solution finding and familiarity with best practices, she recommends action plans that enable employers to focus their energy on other aspects of their business.
Prior to joining the H2R team, Michelle worked for iconic Canadian retailers and partnered with senior leadership, operations, and franchisees in areas such as talent acquisition, onboarding, performance management, policy implementation, training design and delivery, employee relations and health and wellness.
Michelle Bilodeau, CHRL
Senior Human Resources Consultant
With a generalist background and over 15 years of practical experience in many facets of the HR function, Michelle has a knack for looking at a challenge from many perspectives. She understands the competing demands on a business owner’s time – and with her “real world’ approach to solution finding and familiarity with best practices, she recommends action plans that enable employers to focus their energy on other aspects of their business.
Prior to joining the H2R team, Michelle worked for iconic Canadian retailers and partnered with senior leadership, operations, and franchisees in areas such as talent acquisition, onboarding, performance management, policy implementation, training design and delivery, employee relations and health and wellness.
Ashley McKinnon
Senior Human Resources Consultant
Ashley is a passionate Human Resources Professional with 10+ years of experience in the manufacturing, engineer consulting, and luxury retail industries. Ashley loves to network and keep up with changing HR initiatives and technology. She is an advocate for building great teams and positive work cultures by engaging employees in the success of their organization.
After completing Broadcasting Radio and Television she returned and graduated with distinction from the Human Resources post-graduate program at Conestoga College.
Ashley McKinnon
Senior Human Resources Consultant
Ashley is a passionate Human Resources Professional with 10+ years of experience in the manufacturing, engineer consulting, and luxury retail industries. Ashley loves to network and keep up with changing HR initiatives and technology. She is an advocate for building great teams and positive work cultures by engaging employees in the success of their organization.
After completing Broadcasting Radio and Television she returned and graduated with distinction from the Human Resources post-graduate program at Conestoga College.
Charlotte Jurjens, CHRP
Human Resources Consultant
Charlotte comes to H2R with over five years’ experience as a HR Generalist/Recruiter and 10 years’ experience executing the HR function in an operational capacity including; full cycle recruitment, performance management, investigations, terminations, conflict management/employee relations, employee engagement, scheduling, occupational health and safety, payroll/benefits administration, training and development, managing WSIB claims/Return to Work programs, enforcement/application of employment law and other related legislation.
Charlotte Jurjens, CHRP
Human Resources Consultant
Charlotte comes to H2R with over five years’ experience as a HR Generalist/Recruiter and 10 years’ experience executing the HR function in an operational capacity including; full cycle recruitment, performance management, investigations, terminations, conflict management/employee relations, employee engagement, scheduling, occupational health and safety, payroll/benefits administration, training and development, managing WSIB claims/Return to Work programs, enforcement/application of employment law and other related legislation.
Michelle Strassburger, CHRL, CPM, C.I.M.
Senior Human Resources Consultant
Michelle has over 18 years of multi-faceted human resource experience in various union and non-union industries including manufacturing, food service, transportation, retail, construction and administration. Michelle brings a practical approach to managing any HR function and strives to work closely with both owners and management to develop resolutions and action plans that are sustainable to your specific business needs.
Having worked with clients across Canada Michelle has strong knowledge and experience in Health and Safety, WSIB Claims Management, employee relations, training, legislative compliance, investigations, hiring and performance management.
Michelle Strassburger, CHRL, CPM, C.I.M.
Senior Human Resources Consultant
Michelle has over 18 years of multi-faceted human resource experience in various union and non-union industries including manufacturing, food service, transportation, retail, construction and administration. Michelle brings a practical approach to managing any HR function and strives to work closely with both owners and management to develop resolutions and action plans that are sustainable to your specific business needs.
Having worked with clients across Canada Michelle has strong knowledge and experience in Health and Safety, WSIB Claims Management, employee relations, training, legislative compliance, investigations, hiring and performance management.
Jackie Lauer
Leadership & Executive Coaching Consultant
H2R Business Solutions is excited to partner with Jackie Lauer Consulting. Jackie Lauer will be driving H2R’s leadership development and coaching practise to further serve the needs of our amazing H2R clients. We get many requests for training and now we can do that!
For 20 years Jackie’s been leading large and small scale change initiatives particularly around workplace culture and leadership development.
Passionate about leadership development and culture, Jackie grew her career leading technology sales teams at companies like ITI and Nortel. With a passion to create great leaders and high-performing cultures, she pursued multiple certifications in coaching, change management, emotional intelligence, neuroleadership, and mediation.
Jackie Lauer
Leadership & Executive Coaching Consultant
H2R Business Solutions is excited to partner with Jackie Lauer Consulting. Jackie Lauer will be driving H2R’s leadership development and coaching practise to further serve the needs of our amazing H2R clients. We get many requests for training and now we can do that!
For 20 years Jackie’s been leading large and small scale change initiatives particularly around workplace culture and leadership development.
Passionate about leadership development and culture, Jackie grew her career leading technology sales teams at companies like ITI and Nortel. With a passion to create great leaders and high-performing cultures, she pursued multiple certifications in coaching, change management, emotional intelligence, neuroleadership, and mediation.
Bruce Fraser, CHRE
Senior Human Resources Consultant
A results-oriented international business leader with over 30 years experience in the high-tech and manufacturing sectors. A dynamic and versatile professional with a unique combination of Human Resources and Operations leadership recognized for delivering business solutions to any size of the organization. A trusted advisor and strategic partner with strong business acumen who champions the balance between Human Resources and the need to develop and meet business goals, plans and strategies. A track record and rare ability to deliver programs and services as either a “hands-on” or “strategic” HR leader
While Bruce has managed all aspects of HR throughout his career, his focus areas are in developing HR Strategies for the “C” suite of business leaders in the areas of Organizational Design, Talent Management (Performance Management / Talent assessment ), Change Management and Culture shifts.
Bruce Fraser, CHRE
Senior Human Resources Consultant
A results-oriented international business leader with over 30 years experience in the high-tech and manufacturing sectors. A dynamic and versatile professional with a unique combination of Human Resources and Operations leadership recognized for delivering business solutions to any size of the organization. A trusted advisor and strategic partner with strong business acumen who champions the balance between Human Resources and the need to develop and meet business goals, plans and strategies. A track record and rare ability to deliver programs and services as either a “hands-on” or “strategic” HR leader
While Bruce has managed all aspects of HR throughout his career, his focus areas are in developing HR Strategies for the “C” suite of business leaders in the areas of Organizational Design, Talent Management (Performance Management / Talent assessment ), Change Management and Culture shifts.
Steven Forton, CHRP
Senior Human Resources Consultant
Steven is a highly effective and experienced Human Resources Professional with over 18 years of extensive HR generalist background and proven leadership abilities. He is accomplished in fueling organizational effectiveness and delivering undeniable results for companies and organizations of all types and sizes including multi-site and multi-jurisdiction. Steven is active in the Human Resources Professional Association and the Society for Human Resource Management, as well as the Canadian Payroll Association, and has his designation in both Human Resources (CHRP) and Payroll (PCP).
Steven has proven success in partnering with business leaders to optimize operational efficiencies in union and non-union environments. He is proficient in designing, implementing, and managing effective policies, programs, and processes. He demonstrates well-developed decision making skills combined with an open and accessible management style. He has excellent knowledge of employment legislation and practices throughout Canada and the US, bringing a strategic perspective to HR issues
Steven Forton, CHRP
Senior Human Resources Consultant
Steven is a highly effective and experienced Human Resources Professional with over 18 years of extensive HR generalist background and proven leadership abilities. He is accomplished in fueling organizational effectiveness and delivering undeniable results for companies and organizations of all types and sizes including multi-site and multi-jurisdiction. Steven is active in the Human Resources Professional Association and the Society for Human Resource Management, as well as the Canadian Payroll Association, and has his designation in both Human Resources (CHRP) and Payroll (PCP).
Steven has proven success in partnering with business leaders to optimize operational efficiencies in union and non-union environments. He is proficient in designing, implementing, and managing effective policies, programs, and processes. He demonstrates well-developed decision making skills combined with an open and accessible management style. He has excellent knowledge of employment legislation and practices throughout Canada and the US, bringing a strategic perspective to HR issues
Kory Martin
Senior Human Resources Consultant
Kory has over 20 years of experience, having managed all facets of human resources and people programs. She obtained her Bachelor of Arts degree from the University of Waterloo, completed the Executive Labour Relations Program at Queen’s University and is a Certified Coach Practitioner.
Kory got her start in Human Resources, working for Service Canada (formerly Human Resources Development Canada) while in university. Before moving into more traditional HR, Kory worked in staffing and recruitment for 10 years, supporting diverse industry clients with the full recruitment life- cycle. Kory has a strong operational background and is well-versed in lean manufacturing and continuous improvement methodologies.
Kory Martin
Senior Human Resources Consultant
Kory has over 20 years of experience, having managed all facets of human resources and people programs. She obtained her Bachelor of Arts degree from the University of Waterloo, completed the Executive Labour Relations Program at Queen’s University and is a Certified Coach Practitioner.
Kory got her start in Human Resources, working for Service Canada (formerly Human Resources Development Canada) while in university. Before moving into more traditional HR, Kory worked in staffing and recruitment for 10 years, supporting diverse industry clients with the full recruitment life- cycle. Kory has a strong operational background and is well-versed in lean manufacturing and continuous improvement methodologies.
Rhonda Rigney
Human Resources and Disability Consultant
Rhonda transitioned to the Human Resources field from a background in high volume retail management. Her enthusiasm for HR has continued to grow after 10 years’ experience supporting HR processes. Rhonda is experienced in policy development, recruiting, performance management, coaching and leadership development and thrives on sharing her knowledge with others. Rhonda’s passion for people is what drives her to strengthen the employer / employee relationship.
Rhonda Rigney
Human Resources and Disability Consultant
Rhonda transitioned to the Human Resources field from a background in high volume retail management. Her enthusiasm for HR has continued to grow after 10 years’ experience supporting HR processes. Rhonda is experienced in policy development, recruiting, performance management, coaching and leadership development and thrives on sharing her knowledge with others. Rhonda’s passion for people is what drives her to strengthen the employer / employee relationship.
Corrin Bleskie
Human Resources Consultant
Corrin has over 5 years of Human Resources and Education experience. She is a Human Resources Generalist with strong knowledge in training, full-cycle recruitment, and Human Resources content creation supported by a background in creative writing.
Prior to joining the H2R team, Corrin began her career as a child educator with a passion for supporting diversity within the workplace and community involvement. Corrin has experience establishing HR processes from the ground up through her past position as a Human Resources manager for a local start-up company.
Corrin Bleskie
Human Resources Consultant
Corrin has over 5 years of Human Resources and Education experience. She is a Human Resources Generalist with strong knowledge in training, full-cycle recruitment, and Human Resources content creation supported by a background in creative writing.
Prior to joining the H2R team, Corrin began her career as a child educator with a passion for supporting diversity within the workplace and community involvement. Corrin has experience establishing HR processes from the ground up through her past position as a Human Resources manager for a local start-up company.
Rachelle Phillips, MBA
Human Resources Consultant
Rachelle has an MBA from the DeGroote School of Business, a bachelor’s degree in Leadership and Organizational Management, and 4 years of full cycle Human Resources experience. This unique combination allows her to bring a holistic approach to the HR field. Rachelle’s primary focus is to fully understand the challenges being faced and work collaboratively with the business to develop a plan and implement it for future success. She believes in empowering others to discover their unique skills and abilities and how they bring value to the organization. She has a passion for data driven decision making and training and development which have been primary focuses in her industry experience.
Rachelle Phillips, MBA
Human Resources Consultant
Rachelle has an MBA from the DeGroote School of Business, a bachelor’s degree in Leadership and Organizational Management, and 4 years of full cycle Human Resources experience. This unique combination allows her to bring a holistic approach to the HR field. Rachelle’s primary focus is to fully understand the challenges being faced and work collaboratively with the business to develop a plan and implement it for future success. She believes in empowering others to discover their unique skills and abilities and how they bring value to the organization. She has a passion for data driven decision making and training and development which have been primary focuses in her industry experience.
Nick Owen, CHRP
Human Resources Consultant
Nick comes to H2R with 3 years of human resources experience. He earned a bachelor’s degree from the University of Toronto in Human Resources and Industrial Relations, as well as Law and Ethics. Recently obtaining his CHRP, Nick aspires to continue diversifying and challenging his skill sets.
Nick Owen, CHRP
Human Resources Consultant
Nick comes to H2R with 3 years of human resources experience. He earned a bachelor’s degree from the University of Toronto in Human Resources and Industrial Relations, as well as Law and Ethics. Recently obtaining his CHRP, Nick aspires to continue diversifying and challenging his skill sets.
Erin Stephens, CHRL, CRSP
Senior Human Resources Consultant
Erin has been in Human Resources for over 14 years and Safety for nearly 10 years. She has earned her CHRL and CRSP designations.
She has been fortunate enough to have a variety of cool and complex experiences within both federally and provincially regulated workplaces. She has worked in manufacturing (automotive & health care), service industry( health and safety), and telecommunications.
While a strong HR Generalist, her favourite areas to focus on are Health & Safety, Compensation Design, Performance Management, and People Development.
Erin Stephens, CHRL, CRSP
Senior Human Resources Consultant
Erin has been in Human Resources for over 14 years and Safety for nearly 10 years. She has earned her CHRL and CRSP designations.
She has been fortunate enough to have a variety of cool and complex experiences within both federally and provincially regulated workplaces. She has worked in manufacturing (automotive & health care), service industry( health and safety), and telecommunications.
While a strong HR Generalist, her favourite areas to focus on are Health & Safety, Compensation Design, Performance Management, and People Development.
Tamara Konigshofer, CPM, CHRP
Payroll Consultant
Tamara comes with 18 years experience in payroll, accounting, and HR. Her main focus is payroll and accounting. Tamara is a quick learner who enjoys problem-solving and being an active contributor in any organization. She loves to take on new tasks & projects and thrives on expanding her knowledge and skill set through continuous learning. Tamara’s experience includes: full cycle payroll & accounting, auditing, reconciling, recruiting, general HR, and benefit administration. Tamara’s attention to detail along with her strong analytical and technical skills, has been seen in her experience with implementations/migrations of HRIS, payroll, and accounting systems.
Alline Fekete
Human Resources Projects Specialist
Alline has over 7 years of experience in HR and she brings positivity and enthusiasm to the team.
She has a combination of factors including a variety of high-level operations and projects and behind the scenes HR work held in the past, extensive customer service, training and development, and an innate sense of adapting to an independent or team oriented environment. Working with a diverse group of people over the years, Alline has sharpened her interpersonal and communication skills. Prior to joining the H2R team, Alline worked with large and small companies in a variety of industries including manufacturing and banking.
Alline Fekete
Human Resources Projects Specialist
Alline has over 7 years of experience in HR and she brings positivity and enthusiasm to the team.
She has a combination of factors including a variety of high-level operations and projects and behind the scenes HR work held in the past, extensive customer service, training and development, and an innate sense of adapting to an independent or team oriented environment. Working with a diverse group of people over the years, Alline has sharpened her interpersonal and communication skills. Prior to joining the H2R team, Alline worked with large and small companies in a variety of industries including manufacturing and banking.
Bianka Faulds
Financial / Training Administrator
Bianka comes to H2R with extensive and long time commitment in customer support roles. With 22+ years of commended performance in key customer service and interpersonal skilled roles, Bianka has delivered tangible results in client care, communications, problem solving, relationship building, recruitment, user training and support and investigations.
Bianka Faulds
Financial / Training Administrator
Bianka comes to H2R with extensive and long time commitment in customer support roles. With 22+ years of commended performance in key customer service and interpersonal skilled roles, Bianka has delivered tangible results in client care, communications, problem solving, relationship building, recruitment, user training and support and investigations.
Sarahlyn McAulay
Human Resources Coordinator
Sarahlyn is a well-rounded administrative professional with experience in real estate, and construction and engineering industries. She is always looking for new ways to diversify her role whenever possible. Currently, Sarahlyn is finishing up her Human Resources diploma, after which she will pursue her CHRP designation with the HRPA.
Sarahlyn McAulay
Human Resources Coordinator
Sarahlyn is a well-rounded administrative professional with experience in real estate, and construction and engineering industries. She is always looking for new ways to diversify her role whenever possible. Currently, Sarahlyn is finishing up her Human Resources diploma, after which she will pursue her CHRP designation with the HRPA.
Leisa Krugel
Human Resources Administrator
Leisa joins H2R with an impressive 20 years of diverse experience in the private and non-profit sectors, including healthcare, disability management, and community engagement. From top on Bay Street, to some of the most successful non-for-profits in the region, Leisa has a proven knack for being able to thrive and succeed at the heart of an operation.
Her expansive career has turned her into a trusted, well rounded top team player in many organizations’ management success. Her experience includes human resources management, conflict resolution, financial leadership, staff supervision, budget management, event planning and management, grant writing, and evaluation.
Leisa Krugel
Human Resources Administrator
Leisa joins H2R with an impressive 20 years of diverse experience in the private and non-profit sectors, including healthcare, disability management, and community engagement. From top on Bay Street, to some of the most successful non-for-profits in the region, Leisa has a proven knack for being able to thrive and succeed at the heart of an operation.
Her expansive career has turned her into a trusted, well rounded top team player in many organizations’ management success. Her experience includes human resources management, conflict resolution, financial leadership, staff supervision, budget management, event planning and management, grant writing, and evaluation.
Nathan Pittman
Human Resources Consultant
Nathan is an experienced HR professional who brings over 20+years of professional experience in Human Resources & Front Line Management to H2H in a wide variety of industries.
Nathan completed his undergraduate studies at Brock University and continued his Post Graduate Education at Conestoga College focusing solely on Human Resources as a future career path. Over the past 10 years Nathan has worked in many HR capacities from generalist to management, spanning industries such as; retail, marketing, customer service, and construction/manufacturing.
Nathan Pittman
Human Resources Consultant
Nathan is an experienced HR professional who brings over 20+years of professional experience in Human Resources & Front Line Management to H2H in a wide variety of industries.
Nathan completed his undergraduate studies at Brock University and continued his Post Graduate Education at Conestoga College focusing solely on Human Resources as a future career path. Over the past 10 years Nathan has worked in many HR capacities from generalist to management, spanning industries such as; retail, marketing, customer service, and construction/manufacturing.
Rylee – CFO
Chief Furry Officer

Rylee – CFO
Chief Furry Officer
