H2R provide a fractional solution that was affordable and balanced.  They provided advice and guidance on personnel matters; assisted with the development of a rigorous Employee Handbook that met all compliance requirements and addressed staff information needs; provided a solution for compliance training for all staff; and worked with management in the development of on-boarding and off-boarding processes.   Having one consistent consultant has allowed them to come to know our business culture and build rapport with the staff.   Having the full H2R team available provides the backup and breadth of experience for any circumstance that arises.   This has been a very positive partnership in finding a solution to our HR needs with the flexibility and experience to continue to grow and expand our staff team.

After a few years of knowing Jill, I was convinced she start her own HR Consulting business in the Waterloo Region as she had the natural ability to lead, and I could see a growing market for such services in our community. I was pleased when she informed me she was starting up a HR consulting business named H2R Business Solutions.

As an employment lawyer, I have a deep respect for good HR Professionals; they need to have solid interpersonal and analytical skills to effectively solve difficult situations in today’s workplaces. I also appreciate that good HR practices are necessary for a modern business to thrive, but many of the businesses in our community are not large enough to employ full time HR professionals.  Jill’s entrepreneurism in HR betters our community as it allows local small businesses to access necessary HR advice to ensure their work force thrives and difficult workplace issues are properly addressed.

I often refer my employer clients to Jill for HR audits, resolution of HR compliance issues, and recruitment.  My partnership, Morrison Reist Krauss LLP, has also had the pleasure of being a client of H2R Business Solutions.  Jill is a natural entrepreneur and I cannot think of someone I know more deserving of recognition for her success in her efforts to better equip our community’s businesses for success.

In the last fast-growing years, the H2R team has been an invaluable asset to BESSEY as our HR Consultants. They have provided us with a diversity of HR services, including support and guidance with recruitment and hiring, daily operational support, payroll, respectful workplace investigations and general and specific support on a wide range of topics.

We recommend H2R as a strong, professional and reliable business partner on your side.

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Her company handles some of the most complex and delicate HR issues, including allegations of harassment and bullying, the enforcement of COVID-19 protocols, and difficult terminations. She has attracted some of the best HR professionals in the area to H2R, which is a testament to her leadership skills.

Jill and I have collaborated in good times and bad times. Hot Topics in HR, an extremely popular ½ day HR seminar open to anyone in the HR industry, attracts HR professionals across Southwestern Ontario. Jill’s gentle persistence, organizational skills, good humour, and high energy ensures that things get done. This was extremely noticeable in 2020, when I was less than enthusiastic about transferring the session to an online Zoom format. Our 2020 Hot Topics in HR attracted over 350 zoom attendees to rave reviews.

Jill and her team have a superb reputation in Waterloo-Wellington. Her team supports some of the most dynamic and fast-growing tech companies in our region. Most growth companies cannot afford a full-time HR team and Jill’s company fills that important gap.

I know that I can trust her – and that’s important for any business owner. Jill has a strong sense of urgency and has always been quick to respond to issues and concerns. Jill is on site with our employees and leaders once a week. Jill operates from a place of integrity and authenticity. She’s someone I can depend on, and I look forward to a continued partnership with her and her team.

With the help of Jill and the rest of the H2R Team, we were able to tackle an update to our 10-year-old employee handbook. Through their guidance and direction, we created an up-to-date document that we feel reflects the values and mission of our company – and the H2R Team helped us present the new document to staff in a collaborative and positive forum.

The H2R Team continues to help us refine and enhance our current business culture and practice through the implementation of an employee satisfaction survey and employee focus groups – it is our hope that the feedback and information obtained will guide future business decisions and assist us in maintaining a high level of employee workplace satisfaction.

Finally, the H2R Team continues to provide us with day-to-day human resource and employee management services on an as-needed basis, and have always been quick, compassionate, and authentic in their direction, advice, and approach. The size of our business does not demand a full time HR Manager, so having the expertise of the H2R Team has been extremely helpful to us over the past couple of years. We are so happy we sought out their services and have now established such a wonderful working relationship with the H2R Team.

She has consulted us on Employment Standards compliance to ensure that we’re on the right path. We are truly impressed with the creation, partnership, and execution of the individual pieces. Now, when I need some assistance, I just pick up the phone or request a meeting. We are a much better organization because of Jill and H2R’s solid work. We have been very impressed with the level of knowledge, expertise, and attention to detail, especially in the complex world of compliance and HR which H2R thrives. I would strongly recommend Jill and H2R to any organization needing outsourced HR or ongoing HR support.

From the moment we engaged with H2R, their team demonstrated a deep understanding of our unique recruitment needs and swiftly tailored their services to align with our goals. The RPO recruiters provided by H2R have consistently delivered top-tier candidates, seamlessly integrating with our internal teams and processes to ensure a smooth and efficient hiring experience. Their professionalism, responsiveness, and genuine passion for what they do make them a pleasure to work with.

I wholeheartedly recommend H2R to any organization seeking a reliable, results driven RPO partner. Their outstanding service, combined with their dedication to client satisfaction, sets them apart as a truly exceptional agency.

The committee was referred to a few firms and ultimately decided to work with Jill & her team at H2R. From the beginning, H2R drove the process from a structure and organizational perspective. This allowed the committee to focus on the core competencies for the position and really work through analyzing the merits of the candidates while H2R handled the logistics. Jill was instrumental in providing perspective to details every step of the way.

The H2R team was instrumental in our transition from Startup to Scaleup. H2R was able to meet all our needs, while at a fraction of the cost of hiring a full-time employee. The H2R Team has truly proven to be a great asset to our company, they have always been available, professional and a pleasure to work with at each stage of our business growth.

In 2019, we joined forces with H2R to meet the challenges that can arise with such growth. H2R has been instrumental in our success. From personnel interviews for recruitment, company policy development and improvements, legislative requirements to employee discipline, H2R has guided us in our decision-making processes. Most recently, H2R has proven themselves a leader in COVID 19 policy development, ensuring that we had the most up to date information from Government, CRA, employment lawyers, and Health and Safety representatives. H2R has been, and continues to be, a welcome addition to the continued success of Latitude Air Ambulance.

Initially, we brought them on to help improve our efficiency and increase bandwidth, but their suite of professionals and range of skills has turned them into an accelerator. From helping us keep up with growing hiring demands, to designing and delivering training to help us better support our customers, the team at H2R is helping us grow with best practices and process efficiency baked in.

We were introduced four or so years ago and had an instant connection as to how our cooperation could benefit both of our corporations and share the lighter side of life in the process. The business environment today has put us all in very likely the most demanding time we have seen in modern history, and Jill navigates this with great skill. Jill is a tireless, positive leader in practical and considerate advice to all with whom she interacts.

When that day came, we were fortunate to have Jill and her expertise to help us navigate through our challenges. Additionally, Jill helped us evaluate our entire HR operations and ramp them up to where they needed to be for a company our size. Orchard Design Studio is still not big enough to have a full time HR Manager on staff, so Jill’s on-demand services is a great fit for our business.

Their team worked closely with ours, helping us conduct a workplace investigation and review our employment contacts.

Thanks to the support and professionalism of H2R, we are now managing our HR with confidence and great results.

Jill and her team at H2R have been an integral part of our team’s success to ensure that we are not only able to attract and retain the talent that we need to meet our customer’s needs, but they also have taken the time to understand our core values and incorporate them with their human resource consulting work. Working with H2R has given us the ability to not only be the recycler of choice in the Waterloo Region, but also the employer of choice for the talent that we need.

H2R Business Solutions Inc. focuses on both the strategic and tactical initiatives impacting employers of today. The monthly webinars Jill Zappitelli hosts for her clients give us solutions impacting our Team Members. H2R Business Solutions Inc. really cares and wants to know how they can help us improve our business and ensure we create a best place to work.  I didn’t have a depth of knowledge when taking on Canada but with our consultant’s help as teacher and guide I feel as thought H2R is an extension of David’s Bridal.

Thank you H2R for always giving us your support!!