About us

H2R Business Solutions has a proven track record providing HR leadership and the implementation of best practices in human resource management.  Jill, and her team, have earned a reputation for developing proven and successful programs and processes to improve the performance and efficiency of employees within organizations.

With extensive knowledge of HR practices globally, H2R Business Solutions staff  have proven abilities in everything from hiring to retiring.

Our accomplished Human Resource Professionals deliver exceptional consulting services to our business partners.

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Jill Zappitelli, CHRL


An experienced and accredited Human Resource Professional and Program/Project Manager, Jill’s rich expertise and national and international experience in every facet of Human Resources affords her the distinction of being one of the most sought-after HR professionals in the region.

Creating and implementing authentic and effective HR solutions to solve an array of employee challenges have been Jill’s signature for several years with companies ranging from SunLife Financial to Blackberry, to non-profits such as Trellis Mental Health. Now, as a consultant to Waterloo’s emerging businesses and tech community, Jill has been delivering relevant and meaningful solutions to scale – be it program level or simply getting the right advice.

As a past member of the HRPA Board of Directors, her Certified Human Resources Leader (CHRL) designation combined with a Certificate in Human Resources and a Business Administration Management Diploma from Conestoga College – Jill brings a genuine level of confidence to any organization that finds itself without some HR guidance.

Her range of consulting and HR Outsourcing solutions include:

Organizational Design and Development, Employment Law, Employee Relations, Talent Acquisition, Compliance, Employment Engagement programs, Training, Conflict Resolutions, Terminations, Investigations, Health & Safety, Onboarding etc.

If any one of the above scenarios is something you’re dealing with – connect with Jill and her team today!

Contact Jill today at Jill@YourH2R.com

Alline Fekete

HR Generalist

Alline has over six years of Human Resources and Administrative experience. She is a Human Resources Generalist with strong knowledge in employee relations, training and Human Resources Information Systems.

Prior to joining the H2R team, Alline worked with large and small companies in a variety of industries including industrial and banking. She has experience working with ISO 9000 on a leadership coach role maintaining and creating forms and codes.

With a Brazilian background, Alline brings new perspectives and innovation to the workplace. She is passionate about supporting employees achieve the most of their needs while bringing value to the client.

Alline earned her Bachelor degree in Business Administration in Human Resources in Brazil and a Post-Graduation in Human Resources Management at Conestoga College. She is a member of the Human Resources Professionals Association (HRPA).

Michelle-Bilodeau3Michelle Bilodeau, CHRL

Senior HR Consultant

With a generalist background and over 15 years of practical experience in many facets of the HR function, Michelle has a knack for looking at a challenge from many perspectives. She understands the competing demands on a business owner’s time – and with her “real world’ approach to solution finding and familiarity with best practices, she recommends action plans that enable employers to focus their energy on other aspects of their business.

Prior to joining the H2R team, Michelle worked for iconic Canadian retailers and partnered with senior leadership, operations, and franchisees in areas such as talent acquisition, onboarding, performance management, policy implementation, training design and delivery, employee relations and health and wellness.

Michelle is most passionate about helping leaders create a work environment that fosters employee engagement and drives performance. She believes that workplace culture is directly connected to results – and that once the desired attitudes and behaviours have been cultivated, culture can become highly contagious. A firm believer in leading by example, Michelle is a champion for positive change and an active listener who takes genuine interest in her clients’ needs.

Michelle is a University of Waterloo alumni and post-graduate of the Human Resources Management program at Conestoga College. She is a member in good standing of the Human Resources Professionals Association (HRPA)

Tricia VogelTricia Vogel, CHRL

Senior HR Consultant

With a generalist background and over 15 years of multi-faceted HR experience in both union and non-union environments, Tricia brings practical HR advice that offers best practice resolutions geared to meeting the needs of your business. Tricia has worked in a variety of industries and has supported clients from manufacturing, to insurance and pharmaceutical companies.  With her strong business acumen she will recommend an HR resolution just right for you.

Prior to joining the H2R team, Tricia worked for small to medium sized manufacturing companies, but also has corporate experience with Global organizations. Tricia has specialization in Talent Acquisition, Health and Safety, Employee and Labour Relations, Succession Planning as well as Policy and Procedure Development. Tricia has also previously had accreditation as a Holistic Nutritionist and can provide coaching on Wellness in the Workplace. Tricia is most passionate about aligning HR objectives with business strategies that will assist leaders in  achieving their performance goals through leveraging proactive and strategic Human Resources.

Tricia is a graduate from the Sir Sandford Fleming College Human Resources Management program in Peterborough Ontario. She is a member in good standing of the Human Resources Professionals Association (HRPA) and is a Certified Human Resources Leader.

Sandy McCannSandy McCann, CHRL

HR Generalist

Sandy has over 10 years of Human Resource and Project Management experience and has worked in a variety of industries including manufacturing, retail, not for profit & education, in both unionized and non-unionized environments. She is a Human Resources Generalist with strong knowledge in health & safety, employee relations, training, recruitment and strategic planning. Prior to joining the H2R team, Sandy was the HR Manager at a high growth manufacturing company.

Sandy is  well connected and engaged throughout the community and is passionate about helping organizations meet their legislative requirements, while creating a culture of excellence and supporting the organization in their pursuit of being a great place to work.

Sandy has a certificate in Human Resources from Conestoga College, as well as certificates in Health & Safety and Labour Studies from Mohawk College. She is an active volunteer of the Grand Valley Human Resources Professionals Association (HRPA) and has served on the mentorship committee, peer networking groups, elections committee and the HRPA Annual Conference for 7 years.

Charlotte Jurjens

Charlotte Jurjens, (CHRP in progress)

HR Generalist

Charlotte comes to H2R with over five years’ experience as a HR Generalist/Recruiter and 10 years’ experience executing the HR function in an operational capacity including; full cycle recruitment, performance management, investigations, terminations, conflict management/employee relations, employee engagement, scheduling, occupational health and safety, payroll/benefits administration, training and development, managing WSIB claims/Return to Work programs, enforcement/application of employment law and other related legislation.

Prior to joining H2R, Charlotte has worked for five companies which have received multiple awards, year after year, for having exceptional work cultures or management practices; receiving such awards as Canada’s Top 100 Best Employer Brands, Canada’s Top 50 Best Managed Companies, and Canada’s Top Employers for Young People. These experiences have given Charlotte exceptional insight in to how great organizations operate. Her experience spans many industries including; healthcare, hospitality, retail, not-for profit, information technology, construction, manufacturing, warehousing, logistics and automation.

Charlotte is a graduate with Distinctions from Wilfrid Laurier University and holds an Honours B.A. in Leadership, supported by a Graduate Certificate in Human Resources Management from Conestoga College. Charlotte is an active member of the Grand Valley HRPA and is currently preparing to challenge her CHRP designation in 2019.

Marion Neisen

Marion Neisen, CODP

Senior HR Consultant

Marion has 25 years of combined experience in human resources, people and business management, leadership development, project management and event planning. She has an entrepreneurial spirit that included operating her own spa and salon business for five years.

Prior to joining the H2R team, Marion worked in the hi-tech manufacturing and financial services industries and the not-for-profit sector. She is a strategic and collaborative partner whose worked in the following areas – policy and process development and implementation, talent acquisition and development, training design and facilitation, employee relations and employee engagement, to name a few. Marion introduced a Diversity and Inclusion Program at her last workplace. While there, she had the privilege of working in The Netherlands, Germany, Belgium and the U.K for four (4) months where she gained firsthand experience working with diverse cultures. This was an experience she is truly grateful for!

Marion is certified in Organization Development from The Canadian Organization Development Institute in Toronto. She has a diploma from the Ontario Management Development Program with Conestoga College. She also has certifications as a Certified Personality Dimensions and Insights Facilitator. She is an Alumni of Leadership Waterloo Region’s Community Leadership Development Program and served as a volunteer on their Advisory Curriculum Committee for five years.

Marion is a change agent and connector within the community and has a passion for helping people see their potential!

Michelle Strassburger YourH2R

Michelle Strassburger, CHRL, CPM, C.I.M.

Senior HR Consultant

Michelle has over 18 years of multi-faceted human resource experience in various union and non-union industries including: manufacturing, food service, transportation, retail, construction and administration. Michelle brings a practical approach to managing any HR function and strives to work closely with both owners and management to develop resolutions and action plans that are sustainable to your specific business needs.

Having worked with clients across Canada Michelle has strong knowledge and experience in Health and Safety, WSIB Claims Management, employee relations, training, legislative compliance, investigations, hiring and performance management. Prior to becoming a consultant Michelle worked with a family business for many years and has a passion for assisting small to medium sized businesses plan for succession and strategize how to work together effectively through this process.

Michelle is a graduate of Conestoga College’s Management, Human Resource and Health and Safety programs and is also a Certified Payroll Manager. She is a member in good standing with the Canadian Institute of Management, Human Resource Professionals Association and the Canadian Payroll Association.

If any one of the above scenarios is something you’re dealing with – connect with Jill and her team today!

Contact Us at admin@YourH2R.com

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