About us


H2R Business Solutions has a proven track record providing HR leadership and the implementation of best practices in human resource management.  Jill, and her team, have earned a reputation for developing proven and successful programs and processes to improve the performance and efficiency of employees within organizations.

With extensive knowledge of HR practices globally, H2R Business Solutions staff  have proven abilities in everything from hiring to retiring.

Our accomplished Human Resource Professionals deliver exceptional consulting services to our business partners.

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Jill Zappitelli, CHRL


An experienced and accredited Human Resource Professional and Program/Project Manager, Jill’s rich expertise and national and international experience in every facet of Human Resources affords her the distinction of being one of the most sought-after HR professionals in the region.

Creating and implementing authentic and effective HR solutions to solve an array of employee challenges have been Jill’s signature for several years with companies ranging from SunLife Financial to Blackberry, to non-profits such as Trellis Mental Health. Now, as a consultant to Waterloo’s emerging businesses and tech community, Jill has been delivering relevant and meaningful solutions to scale – be it program level or simply getting the right advice.

As a member of the HRPA Board of Directors, her CHRL designation combined with a Business Administration Management Diploma from Conestoga College – Jill brings a genuine level of confidence to any organization that finds itself without some HR guidance.

Her range of consulting and HR Outsourcing solutions include:

Organizational Design and Development, Employment Law, Employee Relations, Talent Acquisition, Compliance, Employment Engagement programs, Training, Conflict Resolutions, Terminations, Investigations, Health & Safety, Onboarding etc.

If any one of the above scenarios is something you’re dealing with – connect with Jill and her team today!

Alline Fekete

HR Generalist

Alline has over six years of Human Resources and Administrative experience. She is a Human Resources Generalist with strong knowledge in employee relations, training and Human Resources Information Systems.

Prior to joining the H2R team, Alline worked with large and small companies in a variety of industries including industrial and banking. She has experience working with ISO 9000 on a leadership coach role maintaining and creating forms and codes.

With a Brazilian background, Alline brings new perspectives and innovation to the workplace. She is passionate about supporting employees achieve the most of their needs while bringing value to the client.

Alline earned her Bachelor degree in Business Administration in Human Resources in Brazil and a Post-Graduation in Human Resources Management at Conestoga College. She is a member of the Human Resources Professionals Association (HRPA).

Michelle-Bilodeau3Michelle Bilodeau, CHRL

Senior HR Consultant

With a generalist background and over 15 years of practical experience in many facets of the HR function, Michelle has a knack for looking at a challenge from many perspectives. She understands the competing demands on a business owner’s time – and with her “real world’ approach to solution finding and familiarity with best practices, she recommends action plans that enable employers to focus their energy on other aspects of their business.

Prior to joining the H2R team, Michelle worked for iconic Canadian retailers and partnered with senior leadership, operations, and franchisees in areas such as talent acquisition, onboarding, performance management, policy implementation, training design and delivery, employee relations and health and wellness.

Michelle is most passionate about helping leaders create a work environment that fosters employee engagement and drives performance. She believes that workplace culture is directly connected to results – and that once the desired attitudes and behaviours have been cultivated, culture can become highly contagious. A firm believer in leading by example, Michelle is a champion for positive change and an active listener who takes genuine interest in her clients’ needs.

Michelle is a University of Waterloo alumni and post-graduate of the Human Resources Management program at Conestoga College. She is a member in good standing of the Human Resources Professionals Association (HRPA)

Tricia VogelTricia Vogel, CHRL

HR Consultant

With a generalist background and over 15 years of multi-faceted HR experience in both union and non-union environments, Tricia brings practical HR advice that offers best practice resolutions geared to meeting the needs of your business. Tricia has worked in a variety of industries and has supported clients from manufacturing, to insurance and pharmaceutical companies.  With her strong business acumen she will recommend an HR resolution just right for you.

Prior to joining the H2R team, Tricia worked for small to medium sized manufacturing companies, but also has corporate experience with Global organizations. Tricia has specialization in Talent Acquisition, Health and Safety, Employee and Labour Relations, Succession Planning as well as Policy and Procedure Development. Tricia has also previously had accreditation as a Holistic Nutritionist and can provide coaching on Wellness in the Workplace. Tricia is most passionate about aligning HR objectives with business strategies that will assist leaders in  achieving their performance goals through leveraging proactive and strategic Human Resources.

Tricia is a graduate from the Sir Sandford Fleming College Human Resources Management program in Peterborough Ontario. She is a member in good standing of the Human Resources Professionals Association (HRPA) and is a Certified Human Resources Leader.

If any one of the above scenarios is something you’re dealing with –
connect with Jill and her team today!